To make a reset on our server, you must meet the conditions, which you can see on the second page of the "D" menu. Resets can only be made in Devias.
Conditions that are met are shown in green, those that are not — in red. The reset delay is 15 minutes without a VIP account and 10 minutes with one. When the delay expires, press "Make Reset" again. After the reset, your character will be level 1 and will appear in Lorencia.